Updated by Learninghubz
Last updated: March 18, 2026
Privacy Policy
Learninghubz is committed to protecting the Personal Data entrusted to it. For this reason, all personal information is processed and protected with the utmost care, always in accordance with applicable national legislation and with Regulation (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation).
This Privacy Policy explains who we are, why we process your personal data, how we process it, who we share it with, how long we retain it, and how you can contact us and exercise your rights.
About the Company
Learninghubz, Lda. (hereinafter referred to as "Learninghubz", "we", "us", or "the Company") processes your personal data (also referred to in this Policy as "information") in accordance with the purposes described below.
Learninghubz is the controller of your personal data within the meaning of the General Data Protection Regulation (GDPR).
Why do we need your information?
The Company processes your personal data for the following purposes.
The Learninghubz website may request personal information such as your first name, last name and email address so that we can send you information about our products and services, newsletters, marketing communications, invitations and related content.
You may unsubscribe from all Learninghubz newsletters and information services at any time. If you do so, your personal data will no longer be processed for these purposes.
To access the Learninghubz Service, users must:
Be covered by a service agreement between their employer (or another eligible organisation) and Learninghubz, or have requested a demonstration of the Service.
Provide their first name, last name and email address.
This information is essential for the provision of the contracted Service and will never be shared or used for any purpose other than delivering that Service.
Within this context, your platform usage data (such as viewed content) is also made available to the administrator responsible for your organisation for reporting and usage analysis purposes.
Non-Identifying Information
Whenever you visit our Website or Platform, we may collect non-identifying information, including:
IP address
Referring URL
Browser type
Operating system
Cookie information
Internet Service Provider
Without a subpoena, voluntary compliance from your Internet Service Provider or additional third-party records, this information alone cannot be used to identify you.
How will my information be used?
Your data will be processed by LEARNINGHUBZ using appropriate technical and organisational measures to ensure a high level of security.
Your information may be used to:
Improve the user experience of our Website and Service.
Send emails about our Service or respond to your enquiries.
Send newsletters, product updates and notifications regarding changes to legal documents, including this Privacy Policy and our Terms of Service.
Allow users and administrators of the contracting organisation to monitor learning progress on the platform.
Implement Service features such as recommendations and feedback.
Perform any other function considered necessary to protect the security or proper functioning of our Website or Service.
How long will you keep my information?
Your personal information will be retained for as long as there is a contractual relationship between your employer and Learninghubz, or for the duration of the demonstration period.
Will my information be shared with others?
Learninghubz uses trusted service providers to deliver its Service. These partners are contractually bound to comply with high standards of security and personal data protection.
For example, Intercom is certified under recognised international privacy frameworks and incorporates the European Commission Standard Contractual Clauses (June 2021).
All contractual partners are required to:
Treat personal data confidentially.
Use personal data solely for purposes related to services performed on behalf of Learninghubz.
A complete list of contractual partners is available in Appendix A.
Platform usage data (such as viewed content) is also made available to administrators of the contracting organisation for reporting purposes and to record employees' learning activities and training.
Your data will be processed within the European Union and in countries whose level of protection has been recognised as adequate by the European Commission.
Learninghubz will not disclose your personal data to third parties without your consent.
What are my rights?
At any time, you may request:
Access to the personal data we hold about you.
Correction of inaccurate or incomplete information.
Objection to, restriction of or deletion of your personal data.
Data portability where processing is based on consent or contract and carried out by automated means.
To exercise your rights, please contact us at:
Your requests will be handled with particular care to ensure that your rights are fully respected.
You may be asked to provide proof of identity to ensure that personal data is only disclosed to the data subject.
Please note that, in certain situations provided for by law, your request may not be immediately or fully fulfilled.
In any event, you will be informed of the measures taken within one month of receiving your request.
You also have the right to lodge a complaint with the Portuguese supervisory authority:
Can I revoke my consent?
Where processing is based on your consent, you may withdraw that consent at any time.
Withdrawal of consent does not affect the lawfulness of any processing carried out before its withdrawal, nor any processing based on another lawful basis, such as contractual necessity or legal obligations.
To withdraw your consent, please contact:
Can I object to the use of my information?
Where your personal data is processed for direct marketing purposes, you have the right to object to such processing at any time.
Cookies
To provide you with a better service, we use cookies, which are small text files placed on your device by a web server.
This technology is mainly used to:
Identify visitors in order to provide a safer and more personalised experience.
Analyse Website performance and continuously improve our services.
You may configure your browser to accept or reject cookies.
Learninghubz recommends enabling cookies and cannot be held responsible for any malfunction of the Website resulting from their deactivation.
For information about cookies used on our public Website, please consult our Website Cookie Policy.
I still have questions...
If you have any questions regarding this Privacy Policy, any privacy-related matter or wish to exercise any of your rights, please contact us:
Email: [email protected]
Postal address:
Learninghubz
Rua da Prata, 80
1100-420 Lisbon
Portugal
Effective from 25 May 2018
Appendix A
The following service providers process personal data on behalf of Learninghubz:
Microsoft — Cloud Provider
Intercom Inc. — Communication Platform
Google Inc. — Website Analytics
HubSpot, Inc. — Marketing Platform Provider
Pipedrive, Inc. — Sales Platform Provider