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Tracking assigned training

See everything that has been assigned, and who still has to complete it, on one page.

Written by Customer Service Learninghubz

Open Admin › Training Dashboard. The page is titled Shared & Assigned Training, and it lists every training and sharing activity in the hub — "Check the progress and engagement of all training and outreach activities".

The table gives you Created, Title, Due Date, Type (marked Mandatory where that applies), Results as a number and a percentage, and Status. Filter with Type: All and Due Date, or search by title.

Inside an assignment

Click a row to open it. The header shows the content, then Type, From, Author, Sent Date and Due Date.

Six figures sum up where things stand:

  • Total Participants — assigned to the course

  • Completed — for example, "7 of 13 completed"

  • Certified — "0 of 13 certified"

  • In Progress — currently learning

  • Not Started — yet to begin

  • Rating — the average, with "1 of 13 rated"

Below that, Participants — "Track individual progress and progress status" — lists each person with Assignment Date, Status, Certification, Score, Completion Date and Actions.

What you can do from here

  • Add Participant — bring more people into an assignment already under way.

  • Export — take the list out for compliance reporting.

  • Resend — notify the people who have not started.

Tip

Not Started is the figure that matters mid-way through a compliance campaign. Filter on it and use Resend before the due date, not after it.

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